Shipping is priced by the carrier for your exact address — at checkout you’ll see live USPS and UPS rates for your order’s weight and destination, and you pick the option that suits you. What the carrier charges is what you pay — no markup.
Orders placed Monday–Friday ship within 1–2 business days from Rosedale, Maryland via USPS Priority Mail. Most US addresses see delivery in 3–5 business days after shipping. You’ll get a tracking link by email the moment your label is printed.
We currently ship within the United States. Kilishi is shelf-stable — no ice packs or refrigeration needed in transit.
In the DC–Maryland–Virginia area? Kilishi and Suya (frozen) are available for pickup in Germantown, MD. Arrange a time via WhatsApp — we share the exact address after order confirmation.
Every shipping email includes a FLANDEX tracking page with live carrier status. Can’t find it? Contact us with your order number.