Privacy Policy

Last updated: May 17, 2026

This Privacy Policy explains how FLANDEX Saveurs Divines (“FLANDEX,” “we,” “us”) collects, uses, and protects information when you visit flandex.com or purchase our products.

1. Information We Collect

• Order information: name, shipping address, email, phone, items ordered, and payment confirmation. Payment card numbers are processed by our payment provider — FLANDEX never stores card data on its own servers.
• Account information (if you create one): email and order history.
• Contact-form and review submissions: name, email, and the content of your message or review.
• Usage data: pages visited, device type, and approximate location, collected via standard web analytics.

2. How We Use Information

• To process and ship your orders, including providing tracking and customer service.
• To respond to inquiries submitted through the Contact or Wholesale forms.
• To moderate and (with your consent) publish customer reviews.
• To send you order updates and — if you opt in — marketing emails about new flavors and offers. You can unsubscribe at any time.
• To detect fraud, secure the site, and comply with applicable law.

3. Sharing

We do not sell your personal information. We share data with the following categories of service providers strictly to operate the business: payment processors, shipping carriers, email and analytics providers, and our hosting platform. Each is contractually bound to protect your data.

4. Cookies

The site uses essential cookies for cart functionality and may use analytics cookies. You can disable cookies in your browser; some site features may not work.

5. Your Rights

You may request a copy of the personal data we hold about you, ask us to correct or delete it, or opt out of marketing emails. Contact info@flandex.com and we will respond within 30 days.

6. Children

FLANDEX products are not intended for sale to children under 13, and we do not knowingly collect personal information from anyone under 13.

7. Updates

We may update this policy. Material changes will be noted with a revised “Last updated” date at the top of this page.

8. Contact

FLANDEX Saveurs Divines — KDM GROUP LLC, 8419 Philadelphia Rd, Rosedale, MD 21237, USA — info@flandex.com